1. Home
  3. Greatever Snorkel Mask Instructions & Product FAQ

Greatever Snorkel Mask Instructions & Product FAQ

NanoClear™ anti-fog

Is NanoClear™ anti-fog coating permanent?

No. NanoClear™ anti-fog coating is designed for up to 1,000 uses under proper care. Over time, as the coating naturally wears, the mask can still be used like a regular snorkel mask with standard anti-fog methods.

Do I still need anti-fog spray?

During the effective coating period, most users do not need spit or anti-fog spray. After the coating wears, the mask can be treated like a regular snorkel mask.

How do I protect the coating?

Rinse with fresh water after use, air dry before storage, and avoid rubbing the inside lens with rough cloth, fingers, or harsh cleaners.

What happens after 1,000 uses?

The mask still works as a regular snorkel mask. You can use standard anti-fog methods such as pre-soaking or anti-fog spray.

Is this for beginners?

Yes. The product is designed to reduce the complicated anti-fog steps that often frustrate first-time snorkelers.

Snorkel Set

Will the mask leak?

Please rest assured.Dear customer, any mask of our store has been tested. As long as you wear the mask correctly and make it fits properly,it won't leak. Make sure there aren’t any loose strands of hair or facial hair under the mask skirt since this can prevent a tight seal from forming and cause leakage.

How to choose the right fit of the mask?

Look at the sizing guides and take your face’s measurements. Measure starting from the bridge of your nose down to the tip of your chin. Compare those measurements to a sizing guide for the mask you want.If you are in between sizes, go down a size. While manufacturers design their masks for the average face shape, people who have more unique features can still find the right mask for them.

Does the mask comfortable to wear?

Dear customer, the skirt of our mask is made of soft and flexible silicone, so in most case, it's comfortable for you to wear. Mostly, the uncomfortable issue are due to the unproper use, such as over-tighten the strap,. If you wear it properly, but still feel uncomfortable, it's a wrong fit. Here are the signs that the mask isn't fit: One, the bridge of your nose is pressed up against the mask.Two, Masks has narrow space in the nose area. Three, you rely on over tightening the straps to enforce the mask’s seal. If you meet these issues with our product, please contact us right away and we will help you with these to make you satified.

Will the goggle of this store fog up? What can i do if the mask fog up?

Our masks make special low fog lenses to increase visibility as you snorkel.The fogging problem usually won't happened.

If you’re already out in the water, there’s not much you can do except to spit on the lens and rinse with saltwater. Yes, this actually works. However, you could also use a defogging product that can treat the mask lens so that it doesn’t fog up.Keep in mind that after you’ve applied the defogging solution or spat and rinsed your mask, you have to quickly put it on and leave it on. Otherwise, if you take the mask off it will immediately fog again.

What if i get the wrong size?

Here is the way to check if the mask is a good fit for you:To check if this mask will have a watertight seal, hold your breath and put the mask over your face without using the straps to tighten it. If it can stick to your face without you needing to inhale, you have found the right mask for you.Tips: After you receive the mask, please follow the way above to check the fit first, if you get the wrong size, please contact us righ away and we will solve the problem for you. We strive hard to give you better shopping experience.

If i don't like the product after receving it, can i get my money back?

Dear customer,after you receive the product, you can return it and claim a refund if it has not been contaminated or damaged

Snorkel Fins

Do I need fins for snorkeling?

Not always, but fins can help you move more easily and comfortably in the water.

What is open-heel snorkel fins?

The open heel design is one that was originally designated as a cold water style which required the use of additional footwear in order to be used. The design of the foot pocket included an adjustable strap which allows for a more customised fit.Wearing this kind of snorkel fins, wet suit boots, water shoes or neoprene socks is required.Though known as cold water fins, these are also suitable for warm water use as well, but appropriate footwear is needed.