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FAQs

Full Face Mask

What is a full face snorkel mask? Can i breath easily with it?

A full face snorkel mask covers your entire face. It allows snorkelers to breathe using both their nose and mouth which is a much more natural way of breathing for most people.It is easier to breath than a traditional snorkel.

How does a full face snorkel mask work?

The mask has two separate sections; one section is for vision, and the other for breathing.This separate breathing design prevent the mask from fogging.And there is a tube attached to the top of the mask. Inside the tube is a plastic float that stops water from entering when the mask is submerged. This is also known as a 'Dry Top Snorkel' system.

Is't comfortable when wearing a full face snorkel mask?

The mask features food-grade silicone skirt, so it's soft and pliable.Greatever try its best to make good product for you, because your comfortable experience is our biggest happyness. Here are some tips to wear the mask comfortably:First, Put the mask on your face and hold it lightly in place with your fingers.Next adjust the strap so that the mask fits snugly without feeling constrictive. It should sit around the widest section of your head.

How deep can i go with a full face mask?

With most full face snorkel masks, you can swim to around 9 feet (or 3 metres). Any deeper and it becomes really uncomfortable. This depth is more than enough for most snorkelers.

How do I clear the full face mask of water after submerging?

Unlike traditional snorkels, you don't need to 'purge' or clear your snorkel of water when resurfacing. These have a Dry Top system, so a plastic ball moves to close the tube when submerged. This stops water from entering the tube.As soon as you resurface, the ball lowers and the tube is open to breathe air through again.

How to wear the snorkel mask correctly to get a better fit?

Here are some tips: 1.Pull your hair back before putting on the mask is so that it doesn't interfere with the mask's seal on your face.2.The strap should sit high on the back of your head, not resting on your ears. If it rests on your ears it will get painful.3.Do not over-tighten the mask strap.4.Place the snorkel at the right height so that it's level with your mouth, without any tension.5.Make sure with the mask fully on that you can easily pinch your nose so that you can clear your ears when diving underwater.

Can i get it repaired if one of the part of the product broken?

Dear customer, the products you bought from us can only be repaired with the parts of our store.Normally it won't broken to be carefully treated.If your item' part is broken, please contact us and we will help you with this.

Snorkel Set

Will the mask leak?

Please rest assured.Dear customer, any mask of our store has been tested. As long as you wear the mask correctly and make it fits properly,it won't leak. Make sure there aren’t any loose strands of hair or facial hair under the mask skirt since this can prevent a tight seal from forming and cause leakage.

How to choose the right fit of the mask?

Look at the sizing guides and take your face’s measurements. Measure starting from the bridge of your nose down to the tip of your chin. Compare those measurements to a sizing guide for the mask you want.If you are in between sizes, go down a size. While manufacturers design their masks for the average face shape, people who have more unique features can still find the right mask for them.

Does the mask comfortable to wear?

Dear customer, the skirt of our mask is made of soft and flexible silicone, so in most case, it's comfortable for you to wear. Mostly, the uncomfortable issue are due to the unproper use, such as over-tighten the strap,. If you wear it properly, but still feel uncomfortable, it's a wrong fit. Here are the signs that the mask isn't fit: One, the bridge of your nose is pressed up against the mask.Two, Masks has narrow space in the nose area. Three, you rely on over tightening the straps to enforce the mask’s seal. If you meet these issues with our product, please contact us right away and we will help you with these to make you satified.

Will the goggle of this store fog up? What can i do if the mask fog up?

Our masks make special low fog lenses to increase visibility as you snorkel.The fogging problem usually won't happened.

If you’re already out in the water, there’s not much you can do except to spit on the lens and rinse with saltwater. Yes, this actually works. However, you could also use a defogging product that can treat the mask lens so that it doesn’t fog up.Keep in mind that after you’ve applied the defogging solution or spat and rinsed your mask, you have to quickly put it on and leave it on. Otherwise, if you take the mask off it will immediately fog again.

What if i get the wrong size?

Here is the way to check if the mask is a good fit for you:To check if this mask will have a watertight seal, hold your breath and put the mask over your face without using the straps to tighten it. If it can stick to your face without you needing to inhale, you have found the right mask for you.Tips: After you receive the mask, please follow the way above to check the fit first, if you get the wrong size, please contact us righ away and we will solve the problem for you. We strive hard to give you better shopping experience.

If i don't like the product after receving it, can i get my money back?

Dear customer,after you receive the product, you can return it and claim a refund if it has not been contaminated or damaged

Snorkel Fins

What is open-heel snorkel fins?

The open heel design is one that was originally designated as a cold water style which required the use of additional footwear in order to be used. The design of the foot pocket included an adjustable strap which allows for a more customised fit.Wearing this kind of snorkel fins, wet suit boots, water shoes or neoprene socks is required.Though known as cold water fins, these are also suitable for warm water use as well, but appropriate footwear is needed.